General Terms and Conditions

1. These General Terms and Conditions of Sale apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law. Any differing terms and conditions of the buyer apply only if we have expressly agreed to them in writing.
2. The presentation of our products and prices in the online shop is subject to change and non-binding. By submitting an order through the online shop, the buyer initially submits a non-binding order enquiry. An automatic acknowledgement of receipt does not constitute the conclusion of a contract.
   
   After reviewing the enquiry, we email the buyer an offer stating the final prices, shipping costs and other order terms. This document is referred to as an order confirmation and requires the buyer’s subsequent approval. The contract is concluded only when we receive the buyer’s approval of this offer.
3. The prices agreed at the time the contract is concluded apply, plus statutory value added tax. Packaging and shipping costs are charged separately. The final prices and shipping costs are communicated to the buyer before the buyer gives approval. For orders with a net goods value below €50.00, we charge a small-quantity surcharge of €5.00.
4. Delivery dates are binding only if expressly confirmed in writing. Partial deliveries are permitted. Delivery periods are extended appropriately in the event of force majeure, operational disruptions, material shortages, strikes, transport problems or other unforeseen events.
5. Shipping is at the buyer’s risk. Risk passes to the buyer no later than when the goods are handed over to the transport company.
6. When starting a new business relationship, payment is initially made in advance by bank transfer. The buyer receives the necessary payment details with our payment request. Where payment in advance is agreed, order processing or the agreed production and dispatch begin only after payment has been received in full. Agreed delivery and production times must be taken into account.
   
   Existing business customers based in Germany may be offered payment by invoice by prior agreement. This requires a long-standing business relationship during which orders have been paid for reliably, in full and on time by advance payment. Payment by invoice requires our express approval before the order is placed. There is no automatic entitlement to this payment method.
   
   Where payment by invoice has been approved, the invoice amount is payable by bank transfer within 14 calendar days of receipt of the invoice, without deduction, unless another payment term has been expressly agreed. The statutory provisions on late payment apply.
7. The goods delivered remain our property until all claims arising from the business relationship have been paid in full. The buyer may resell the goods subject to retention of title in the ordinary course of business. The buyer hereby assigns to us the resulting claims up to the invoice value of the goods subject to retention of title. We accept this assignment. The buyer must inform us immediately of any third-party interference with the goods subject to retention of title or the assigned claims.
8. Where the purchase is a commercial transaction for both parties, the inspection and notification obligations under Section 377 of the German Commercial Code (HGB) apply. In this case, the buyer must inspect the goods without undue delay upon receipt, insofar as practicable in the ordinary course of business. Identifiable defects must be reported in writing without undue delay. Hidden defects must be reported in writing without undue delay upon discovery.
9. Before processing or further processing, the buyer must check that the goods are suitable for the intended use. After processing, claims concerning defects that would have been identifiable during a proper incoming goods inspection are excluded.
10. Variations in colour, material, surface, dimensions and between batches that are customary in the trade do not constitute a defect, provided that they do not impair the usability of the goods. Samples and colour charts are for guidance only and do not constitute a guarantee of quality. Custom-made goods and goods procured specifically for the customer are excluded from voluntary returns and voluntary exchanges. Goods supplied in accordance with the contract will be accepted for return only by prior agreement. Statutory rights in respect of defects remain unaffected.
11. We are liable in accordance with statutory provisions for intent, gross negligence, product liability and damage arising from injury to life, limb or health. In the event of a slightly negligent breach of material contractual obligations, our liability is limited to foreseeable damage typical of the contract.
12. The place of performance is 74889 Sinsheim, Germany. The place of jurisdiction is Heidelberg, insofar as legally permissible. The laws of the Federal Republic of Germany apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.