Payment Information

Clear terms. Good cooperation.

Our online shop is intended exclusively for business customers. The following payment terms apply to your order.

After you submit your order, we will email you our order confirmation with the final prices and shipping costs. Your order only becomes binding once you approve this confirmation.

Payment in Advance

When starting a new business relationship, payment is initially made in advance. You will receive our bank details with our payment request. Please transfer the invoice amount as soon as possible after receiving it.

Once the full amount has been received, we will begin processing your order or the agreed production. Goods will also only be dispatched once payment has been received in full. The agreed delivery and production times must be taken into account.

Payment by Invoice

Existing business customers based in Germany may be offered payment by invoice by prior agreement. This requires a long-standing business relationship during which orders have been paid for reliably, in full and on time by advance payment.

Payment by invoice requires our express approval before the order is placed. Previous orders do not automatically entitle you to this payment method.

The invoice amount must be paid by bank transfer within 14 calendar days of receipt of the invoice, without deduction.

Any questions about payment? We would be happy to help you personally.